Shipping Policy

At KUXERO GROUP LLC, we are committed to delivering our premium children’s products to you in a timely and secure manner. This Shipping Policy outlines the terms and conditions that constitute our shipping practices.

I. Shipment Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

II. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Standard Shipping: Free for domestic orders over $50.00. For orders under $50.00, a flat fee of $6.99 applies. Estimated delivery: 3-7 business days.
• Expedited Shipping: Rates vary by weight and destination. Estimated delivery: 1-3 business days.
• Overnight Delivery: Only available for orders with delivery addresses within the continental United States.

III. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

IV. Customs, Duties, and Taxes

KUXERO GROUP LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

V. Damages and Lost Packages

If you receive your order damaged, please save all packaging materials and damaged goods before filing a claim. Contact our support team within 48 hours of delivery with photographic evidence. KUXERO GROUP LLC is not liable for products lost or stolen after they are marked as “Delivered” by the carrier.